Returns & Exchanges
At The Lola Club, we want you to love your purchase, which is why we offer a 30-day return window for all unworn items in their original packaging. Please ensure all tags remain attached to be eligible for a full refund or store credit.
Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the request.
Package Your Items
Securely place the items in their original packaging, ensuring all designer tags and labels are intact.
Ship It Back
Download your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing